Claims Management
We believe claims servicing is the foundation of great insurance broking. It’s not an afterthought — it’s the reason insurance exists. When something goes wrong, whether in your personal life or business, you need to know your insurance broker will be there, ready to help you get back on track.
Our experienced claims team understands the fine details of policy wording, coverage inclusions, and insurer obligations. If you ever need to make a claim, our expert staff will personally guide you through the process, ensuring you receive your full policy entitlements — with as little stress or disruption as possible.
We handle the paperwork, liaise with insurers, and advocate on your behalf, so you're not left chasing answers when you're already dealing with a difficult situation. Our goal is to restore peace of mind and bring normality back to your life, quickly and fairly.
As a trusted insurance broker in Ballarat, we take claims seriously — because when something you value is lost, damaged, or impacted, you deserve the support of a team that genuinely cares.
That’s why so many clients across Ballarat and regional Victoria choose Streamline Insurance not just for our advice, but for our unwavering commitment when it matters most.
Are you an existing Streamline Insurance customer needing to make a claim?
Request a return call by completing the following form:
Claims Advocacy
Not currently insured through Streamline Insurance, but struggling with an existing claim? Whether you’re feeling frustrated by delays, unclear communication, or simply unsure if you’re being treated fairly — we can help.
Our Claims Advocacy Service is designed for individuals and businesses in Ballarat and beyond who need expert support with their insurance claims. Our qualified advisers will review your situation, assess your policy coverage, and provide obligation-free advice to help you understand whether you’re receiving your full entitlements and the level of service you deserve.
We believe everyone deserves fair treatment during a claim — and we’re here to offer clarity, confidence, and support when you need it most.